So grateful to have found Donna who taught so much about new puppy training!
Each session felt incredibly positive, personalized, and thorough, and whenever we take Leo out for walks, everyone says how well-behaved he is or asks us who we used to help train him.
We highly recommend Donna from Polite Pups as she provided us with the appropriate knowledge, tools, and resources during and after each session, was quick to send us a session summary and follow up if we had any questions outside of trainings and provided us with product recommendations and skill cards to practice and reinforce each lesson. She even lent us various toys and tools herself as we worked on specific skills and goals in between session and was always on time and willing to stay longer to ensure we understood how and what to do.
Donna has worked incredibly hard on establishing her business, ensuring 110% customer satisfaction, and to ensure that her training and knowledge continue to expand through additional education opportunities. She genuinely cares and enthusiastically accepts each individual puppy/dog and knows how to work with each one using a warm, patient and clear approach. She helped our family better understand Leo’s behaviours and helped guide us on how to anticipate and navigate each of Leo’s developmental stages using a fun, creative, active, positive and strengths-based approach.
We and Leo love Donna so, so much and strongly recommend her! She’s fiercely dedicated and willing to do whatever is needed to achieve your family/puppy’s goals, consistently follows thru when needed, is a quick phone call or text away should questions or unexpected behaviours arise, and overall has simply been amazing to work with!
Suzanne and Richard Fortin